Monday, June 09, 2008

Every little helps...

I am beginning to like shopping in Tesco.

Last Friday evening I was there replenishing grocery for the week.

I took a Marmite since it was only 96p. I don't remember paying anything less than £1 previously. So it was cheap.

I have picked up the habit of checking the receipt after paying at the checkout. This was due to several bad experiences of finding things in the receipt and not in the bag.

The price of the Marmite in the receipt was printed £1.29. I was a little hesitant to ask about the difference at first but after thinking that I may have paid for the bigger size one, I might as well get the bigger one. After all, that would probably save me the hassle of buying anymore Marmite for the next 15 years!

So I went to the Customer Service desk and enquired about the price discrepancy. The officer went to the aisle where the Marmite shelf was located and checked if there was an error. He came back and explained there was a mistake on the price at the shelf.

"I'll give you a refund of…err…" he was struggling to come out with an answer.

"33p?" I said.

"Right, so that's 66p. We double the refund of any price difference that's due to our fault. That's our policy." he explained.

I didn't protest..of course not!

With soaring food and oil prices worldwide, one can't be more right than to feel excited getting a Marmite for 30p!

Every little helps...

1 comment:

SinLoong 欣伦 said...

i prefer bovril than marmite! ha